Claus Pedersen rejoined InterContinental Hong Kong as General Manager on March 1, 2016.
Mr. Pedersen has over 25 years of international hotel experience spanning multiple continents. Previously he was Vice President, Hotel Operations for MGM Macau, Claus joined MGM China Holdings in 2011 as Director and then Executive Director of Hotel Operations, before being promoted to Vice President in 2014. In his role, he oversaw a team of 800 employees at the 35-story tower with 582 deluxe rooms, 8 restaurants and bars, pool and spa facilities and approx. 1,600 sq. meters (17,222 sq. feet) of convention and meeting space.
He was also heavily involved in the development of MGM Cotai, which is scheduled to open in mid-2016 with 1,500 rooms and 10 F&B outlets.
Mr. Pedersen spent six years at InterContinental Hong Kong from 2005-2011, first as Director of Food & Beverage and then Executive Assistant Manager – F&B. In 2007 he was promoted to Executive Assistant Manager and in 2008 to Resident Manager, a position he held until 2011. During this time, he played a key role in the repositioning of the hotel's successful F&B operations, including the launch of NOBU, the introduction of the popular Harbourside buffet, and the relaunch of THE STEAK HOUSE and the evolution of the SPOON concept. As Resident Manager, he focused on quality and service improvements that laid the groundwork for the hotel's eventual recognition as a Forbes Travel Guide Five Star property.
Prior positions include being Director of Operations at the Hilton Otaru and Director of Food and Beverage at Hilton Nagoya in Japan. Claus launched his hotel career in his native Denmark before pursuing an international career with postings in Dublin, Kuala Lumpur, Cairo, Valencia in Venezuela and London.
Please click here for a photo of Claus Pedersen.